WE ARE PICTURE
“When we launched Picture in 2008, sustainable development and conservation of the environment were strong values that we deemed absolutely necessary to bring into the brand.”
“At that time, we really didn’t know very much about responsible textile manufacturing !
Today, our goal is to be fully committed with a global vision of our products’ life cycle : design, raw materials, confection, use, 2nd life and end of life. Join us on this adventure !”
Julien, Jeremy & Vincent
Quality & Warranty
All Picture products are covered under our 2-year warranty against material and manufacturing defects.
If your product has a material or manufacturing defect must contact the store where you bought it. If it meets our warranty conditions we will make it repair or replace.
Repair is our first choice. If possible, we repair rather than throwing away. That is Picture’s traditional procedure.
We reserve the right to reject a warranty claim if we feel that the warranty conditions are not met.
Our warranty does not cover the following cases:
- Damage caused by misuse, abuse or negligence
- Discoloration or shrinkage caused by wrong washing or drying
- Impact damages
- Normal wear and tear